Thanks for signing up with hannahtuition!
Kindly take some time to read hannahtuition’s terms and conditions.
A hardcopy will be passed to you on the first lesson. There is an acknowledgement page together with the hardcopy. I need you to sign the acknowledgement and pass it back to me. Alternatively, we can go paperless. You can inform me that you have acknowledge reading and accepting my T&Cs via SMS/whatsapp or email.
Throughout my teaching years, I am glad to say that I do not really have any bad encounter with students’ parents. Thank God.
However, I have still decided to draw up these terms and conditions so that parents have an understanding of my expectations.
For instance, I do not like students or parents to cancel tuition often, especially at the last minute.
Coming from an engineering background before I found my calling in teaching, I actually love drafting SOPs and guidelines so that everyone are on the same page. As one of my mentor always says “Good fence makes good neighbours.”
PAYMENT OF FEES
For one-to-one tuition,
Tuition fees are charged on a 4 or 8 sessions basis and full payment must be made payable by the end of every 4 lessons or calender month.
For small group tuition,
Tuition fees are charged on a 4 sessions basis and full payment must be made payable at the beginning of every calender month prior to the start of a class.
Please note that there is an annual material fee of $15. I will be printing quite a lot of worksheets for them.
There are no classes on public holidays.
I am agreeable to teach on public holidays. Please let me know in advance so that I can make plans.
School Holidays (* Please Take Note)
Hannahtuition gives all students a 3-week break after the Mid-year and End-of-year examinations. After which, lessons will resume as usual.
Please note that there are lessons in the March and Sep school holidays.
For parents who want to engage my service for the next academic year, there will be lessons during the Nov/Dec school holidays.
Holiday “head-start” program will start first week of November. Usually, there are only 1 to 2 lessons in Dec.
Cancellation/Missing tuition lessons
For 1to1 tuition:
Cancellation of tuition lessons should be made at least one day in advance. Cancellation without prior notice will be charged. (*exception applies)
I will try to do a make-up lesson for the student if I feel the student needs the tuition for that particular week.
For group tuition:
Students can arrange a individual make-up lesson with me on a weekday afternoon. The make-up class will only be 1hr to 1hr15mins if I am coaching the child individually.
Please note clause** below.
** No charges will be collected for 4 missed lessons in a year. (Applies for ALL reason. i.e child sick, school activity, supplementary classes, holidays etc)
However, if the student misses more than 4 lessons, the subsequent missed lessons will be charged. **
Increment of lesson fees
Kindly note that there will be an increment in the hourly rate ( for one-to-one tuition) or an increment in the monthly rate ( for group tuition) when the student moves up to the next academic level.
The increment depends on the tuition location and academic level of the student.
Resources, Photos And Media
Due to the proprietary nature of tuition business, teaching resources, photos and videos may only be taken with the prior permission of Hannahtuition.
A 14 (Fourteen) days’ notice is required for any termination by the parent(s).
Terms and Conditions stated are subject to change.